Placing an order online is simple and very safe.

Once you have found the Chic item you want to adorn yourself with, click on "Add to Cart" to add it to your shopping cart.

Follow the directions through the checkout process to complete your order.

The online paygates that we utilise are Payfast and Yoco. They are both extremely safe & secure.

We offer the following payment methods through these gateways: Credit Card, Debit Card, InstantEFT, MobiCred, ScantoPay, Snapscan, Zapper & RCS.

We don't offer gift wrapping as such but our orders are packaged beautifully and gift ready.

All of our pieces are packaged in a beautiful protective jewellery pouch placed in branded tissue paper in a sealed and secure box.

There will be no invoices or selling prices in the box that will give away what you have spent on your gift.

We promise to always do our best to deliver your Chic Jewellery as speedily as possible.

Main cities will take between 3 to 5 business days where as regional locations can take 5 to 7 business days depending on how often the courier visits your area.

Should you need express delivery*, please send an email to info@chicjewellery.co.za to enquire whether we can assist you.

*Take note: Express delivery may come at an additional fee.

We cannot be held responsible for any delays in delivery once the items have left us and are in the possession of the courier service.

For more information visit our Shipping & Delivery page.

Once your order is out for delivery you will receive an email with the tracking details. You can use this information to track the delivery progress of your parcel.

Chic offers free shipping to all South African orders over the amount of R1000.

For orders under R1000, a flat rate of R100 courier fee is applicable.

Our gift to you on all orders is a beautiful Chic Jewellery pouch to store your jewellery in.

Please view our Return Policy and steps to proceed with your return.

At Chic, we mainly offer already lovingly made pieces but please reach out to us via email at info@chicjewellery.co.za should you have a special request and we will see how we can accommodate you.

Chic Jewellery is an online only store.

But please do get in contact with us should you have any product related queries.

Sterling silver is an alloy made up of 92.5% pure silver and 7.5% other metals, usually copper or zinc. Sterling silver pieces are stamped with 925 to mark their authenticity.

Tarnish means to lose or cause to lose lustre, especially as a result of exposure to air or moisture. It causes silver jewellery to appear as a dull, grey or black film or coating over metal. Tarnish is a surface phenomenon that is self-limiting, unlike rust. Only the top few layers of the metal react. The layer of tarnish seals and protects the underlying layers from reacting and can be prevented or reversed if taken care of appropriately.

Please find care instructions here.

Freshwater pearls come from oysters that mature in non-saline water (from lakes or ponds, as opposed to saltwater from the sea).

Freshwater pearls usually are not as round as saltwater pearls and therefore very unique in shape and size. Not one pearl is the same as another.

Cubic zirconia is classified as a diamond simulant - a stone that looks similar to natural diamonds but is made of a different material.

Natural and lab-grown diamonds are made of carbon, while cubic zirconia is lab-grown and made of zirconium dioxide (ZrO2).

Gold vermeil is a term that refers to jewellery with a sterling silver base metal and a layer of gold plating.

Visit our Care Instructions for a complete guide of how to care for your Chic Jewellery.